Common Problems/Questions

Mac Open Issue
This is an issue we're aware of and are currently working on a fix for. Please let me know if you are able to find any workarounds - hopefully we can g...
Tue, 7 Sep, 2021 at 1:32 PM
AutoPlay (Auto Play Playlist Bug)
Sorry! This is a common bug right now which we are trying to fix. Make sure your playlist and autoplay/repeat mode features are both enabled on your end. A...
Tue, 7 Sep, 2021 at 1:28 PM
Trouble Loading Videos/Uninstall Videostream
Super sorry that you're having trouble loading files!! This is an issue many of our users have encountered and we are currently working on a fix.   F...
Tue, 7 Sep, 2021 at 1:30 PM
LocalHost
Super sorry that you're having issues opening Videostream!! This is an issue many of our users have encountered and we are currently working on a fix. ...
Tue, 7 Sep, 2021 at 1:29 PM
ChromeOS
Unfortunately due to limitations to ChromeOS, Videostream cannot integrate with Chromebooks. The exploit by which we facilitate the cast is blocked on Chrom...
Tue, 7 Sep, 2021 at 1:30 PM
Subtitles Drop Mid Stream Mid Movie (Sub Drop)
This is an issue we've been seeing a lot recently and we're looking into it - I've seen this issue across platforms and applications. It may be ...
Tue, 7 Sep, 2021 at 1:31 PM
Cast (Chrome Update Problem)
Sorry! This is a widespread issue caused by the newest Chrome update. We are currently working on a patch. In the meantime, Our app in the Chrome stor...
Wed, 8 Sep, 2021 at 10:58 AM
Cancelling Your Account
Super sorry to see you go! Is there an issue that is causing you to leave? We'd love to hear your feedback so we can keep making Videostream better. ...
Tue, 7 Sep, 2021 at 1:42 PM