Super sorry that you're having issues opening Videostream!! This is an issue many of our users have encountered and we are currently working on a fix.
Pro tip: The app creates a link to http://localhost:5557/ui/. I discovered if you change the 5557 to 5556, it should work!
In the meantime, here are some things to consider:
- Make sure you are on Videostream version 0.4.0, not 0.3.6
- Do you have Adblock or a VPN installed? These tend to block the ports that Videostream uses to connect the server
- Have you tried our firewall repair tool? https://github.com/GetVideostream/VideostreamPortFix/releases/download/1.0.5/VideostreamNetworkRepair.exe
- The firewall utility (above) only fixes windows defender and firewalls that copy its preferences (about half of them) do you run any other firewall? If you do we need TCP ports 5557 and 5558 open! Also check to make sure any antivirus you run doesn't also package in a firewall, they're tricky like that ;) I can help if you let me know which antivirus and firewall you have installed :)
- Allow Videostream through your built-in Windows firewall
- If that doesn't work, try to disable your firewall.
- Make sure your wifi is set to "private" or "home"!
- Do you use Chrome on multiple user accounts or use two versions of Chrome? Videostream can only be running on one instance of Chrome per computer. If you have multiple accounts try making sure Chrome is fully quit or completely logging out when switching users. If you're using multiple versions of Chrome try uninstalling Videostream from the versions you don't regularly use so that Videostream is only installed and running on one version of Chrome.
- Finally, try restarting your computer, router and Chromecast. Sometimes that's all you need to do to get it working!
Hope we can get this working for you soon!
Cheers :)