Sorry! The bugs may be due to the new Chrome/Windows update that we haven't been able to patch yet. Hopefully we can get a fix soon.

In the meantime, there's 2 possible fixes I'm aware of:


1. Can you try removing the Chromecast device from your device settings in Windows and letting Windows recreate the device?

 - Go to Settings.

 - Click devices and look for the name of your Chromecast.

 - If you can see the name of your Chromecast, click it and remove device.

 - Re-add Chromecast if detected and add it as a media device.

 - Open Chrome browser and attempt to cast.


2. Can you reinstall the  Videostream Chrome app as a workaround? First remove Videostream from your device. 


Here is a set of instructions on how to correctly uninstall Videostream/programs from your computer: 

https://www.laptopmag.com/articles/uninstall-programs-windows-10


Sometimes the uninstall process leaves some stragglers and causes some issues like yours to arise. Can you try navigating to these folders and deleting them?

 

  • c:\users\xxx\appdata\local\videostream
  • c:\users\xxx\appdata\roaming\microsoft\windows\start menu\programs\videostream


Then, reboot your computer, after you do that, download it again from here: https://getvideostream.com/download/#


Hope these work!