Common Premium Issues
Tips and fixes for problems with premium features (such as playlists and auto-subtitles)!!
Paid for premium but Videostream isn't showing premium features!? 3 things to try! Make sure you're logged into chrome with the email acco...
Tue, 22 May, 2018 at 3:56 PM
Thanks so much for upgrading to Premium! Your support feeds our developers and keeps the lights on so we really appreciate our Premium users :) Here's...
Mon, 14 May, 2018 at 1:17 PM
Want to add items to your playlist? Here's the steps to follow: 1. Go to Settings -> Playlist -> Enable Playlist mode 2. Exit Settings ...
Mon, 14 May, 2018 at 1:20 PM
To enable auto-subtitles: 1. Go to Settings -> Subtitles -> Set up auto-loading subtitles 2. Add folders where your TV/Movies/Media is kept ...
Mon, 14 May, 2018 at 2:55 PM
Our login system is currently down and you will likely not be able to log in on new devices. If you previously purchased Premium, please contact us and we ...
Thu, 1 May, 2025 at 1:18 PM